English to French Tech/Engineering Computers: Software

Dans un document d'une enterprise offrant des services Internet. Bulletin envoyé aux clients relativement à des problèmes de ralentissement de la vitesse :

Recently, approximately twenty percent of ZZ’s High Speed clients have been experiencing intermittent slow speeds and random disconnection issues with our High Speed service.

This problem is directly related to capacity issues within the telco network - not within ZZ's network.

ZZ is actively working with the telco provider to resolve the issue. However, due to issues beyond our control, we do not expect the telco to achieve substantial improvements in service quality for two to four weeks.