English to French Bus/Financial Finance (general) Crédit

As all customer accounts have a credit limit set there is invariably on occasions the chance that this limit is exceeded. If this is the case the ‘scala’ system will inform the operator of such cases as they input orders. This status can be overridden but credit control should be informed of any such account before the order process is completed and the product is shipped. By doing so, the limit increase can be reviewed and ideally approved as in, 5. Revising Credit Limits.
If the limit is not approved then the account should be placed on “2 / Yes Block” until the account balance is bought back into line.