Glossary entry (derived from question below)
English term or phrase:
after sales organisation or after sales business
Romanian translation:
(servicii) post-vanzare
Added to glossary by
Radu DANAILA
Feb 5, 2010 12:21
14 yrs ago
English term
Germany
Native in: Romanian 
Works in: German to Romanian, German to Moldavian, German to English, and 7 more.
after sales organisation or after sales business
English to Romanian
Bus/Financial
Business/Commerce (general)
Buna ziua,
ma poate ajuta cineva cu termenii de mai sus?
Context: In the after sales organisation we are faced with many challenges, and the available reaction time is getting shorter.
sau
Especially the development of the electronic systems will reveal in the near future who will be able to handle and who will not be able to handle the service in the after sales business.
ma poate ajuta cineva cu termenii de mai sus?
Context: In the after sales organisation we are faced with many challenges, and the available reaction time is getting shorter.
sau
Especially the development of the electronic systems will reveal in the near future who will be able to handle and who will not be able to handle the service in the after sales business.
Proposed translations
(Romanian)
| 3 +8 | (servicii) post-vanzare |
Radu DANAILA
|
Change log
Feb 6, 2010 19:01: Mariana Roth changed "Edited KOG entry" from "<a href="/profile/916793">Mariana Roth's</a> old entry - "after sales organisation or after sales business"" to ""(servicii) post-vanzare""
Feb 7, 2010 17:40: Radu DANAILA changed "Edited KOG entry" from "<a href="/profile/916793">Mariana Roth's</a> old entry - "after sales organisation or after sales business"" to ""(servicii) post-vanzare""
Proposed translations
+8
3 mins
Radu DANAILA
Romania
Romania
Native in Romanian
Works in field
Romania
Not just words!
Native in: Romanian (Variant: Romania)
Works in: French to Romanian, English to Romanian, French to English, and 3 more.
Related KudoZ points
:
35
Selected
(servicii) post-vanzare
http://www.iqads.ro/dictionar/servicii_post_vanzare.html
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Note added at 3 mins (2010-02-05 12:25:27 GMT)
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Servicii (prestatii) post-vanzare (Romana)
Servicii prestate de vanzator cumparatorului, o perioada limitata sau nelimitata de timp, dupa achizitionarea produsului (bunuri de larg consum, echipamente, servicii). Acestea inglobeaza tot ceea ce ar putea contribui la satisfacerea si fidelizarea cumparatorului, cum ar fi (in functie de tipul de produs):
- livrare, instalare la domiciliu;
- garantie, service, piese de schimb;
- scolarizare;
- posibilitate de returnare in caz de insatisfactie (cerere justificata sau neconditionata) si de rambursare a contravalorii produsului cumparat/ schimbare cu alta marfa (fr. - satisfait ou rembourse, engl. - money-back guarantee);
- integrarea unor elemente care sa permita actualizarea performantelor;
- punerea la dispozitie a unui alt produs (de inlocuire) in cazul defectarii produsului cumparat sau dupa o perioada de timp (numar de ani), kilometri parcursi (pentru un automobil) etc.
Prestatiile post-vanzare constituie un argument concurential decisiv in strategia de asigurare a competitivitatii firmei, de personalizare a relatiilor sale cu clientela, un factor de incredere si de securitate pentru cumparator. Aceste prestatii trebuie insotite de servicii efectuate inainte de cumpararea produsului (servicii pre-cumparare) si de servicii in timpul vanzarii.
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Note added at 4 mins (2010-02-05 12:26:21 GMT)
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http://www.accelera.ro/training/afisare_detalii_curs.html?ca...
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Note added at 2 days5 hrs (2010-02-07 17:38:55 GMT) Post-grading
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Multumesc si eu.
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Note added at 3 mins (2010-02-05 12:25:27 GMT)
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Servicii (prestatii) post-vanzare (Romana)
Servicii prestate de vanzator cumparatorului, o perioada limitata sau nelimitata de timp, dupa achizitionarea produsului (bunuri de larg consum, echipamente, servicii). Acestea inglobeaza tot ceea ce ar putea contribui la satisfacerea si fidelizarea cumparatorului, cum ar fi (in functie de tipul de produs):
- livrare, instalare la domiciliu;
- garantie, service, piese de schimb;
- scolarizare;
- posibilitate de returnare in caz de insatisfactie (cerere justificata sau neconditionata) si de rambursare a contravalorii produsului cumparat/ schimbare cu alta marfa (fr. - satisfait ou rembourse, engl. - money-back guarantee);
- integrarea unor elemente care sa permita actualizarea performantelor;
- punerea la dispozitie a unui alt produs (de inlocuire) in cazul defectarii produsului cumparat sau dupa o perioada de timp (numar de ani), kilometri parcursi (pentru un automobil) etc.
Prestatiile post-vanzare constituie un argument concurential decisiv in strategia de asigurare a competitivitatii firmei, de personalizare a relatiilor sale cu clientela, un factor de incredere si de securitate pentru cumparator. Aceste prestatii trebuie insotite de servicii efectuate inainte de cumpararea produsului (servicii pre-cumparare) si de servicii in timpul vanzarii.
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Note added at 4 mins (2010-02-05 12:26:21 GMT)
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http://www.accelera.ro/training/afisare_detalii_curs.html?ca...
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Note added at 2 days5 hrs (2010-02-07 17:38:55 GMT) Post-grading
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Multumesc si eu.
4 KudoZ points awarded for this answer.
Comment: "Mersi mult, Radu, de explicatii si de link.
O seara buna,
Mariana
"
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