GIYONO ASFARRASYID
6/32 Amartha• Panjen Maguwoharjo Sleman, Yogyakarta• Indonesia
55282• Telephone: 62818270673
[email protected]

SUMMARY: Exceptionally talented and resourceful Floor Manager with over five years experience in providing efficient and comprehensive housekeeping service dedicating as floor manager/supervisor, assistant stateroom, laundry attendant for Carnival Cruise Lines in general while contributing to the enhancement of guest care and the environment in accordance with Quality Improvement recommendations, USPH and Cost Guard and Environmental Compliance. Having dedicated for Hospitality instructor with over ten years experience in teaching English either for tourism academy students, training college, junior, senior or general and private English courses, and English translator.

Summary of Qualifications
•Thorough working knowledge of equipment, materials and methods used in cleaning and custodial
work.
•Remarkable ability to understand and carry out simple directions.
•Strong ability to communicate effectively both verbally and in writing.
•Strong ability to perform a variety of tasks often on short notice.
•Profound ability to handle a fast-paced, varied and busy work environment.
•Strong ability to work alone and to be self-motivated and organized.
•Strong ability to work in a team.
•Thorough working knowledge of instructional design, method and technique as well as classroom
management.
•Through working knowledge of materials, methods and technique used in translating into either
English or Indonesian for various disciplines.

Professional Experience
1/2012 - now
CTI Group USA, Yogyakarta Indonesia, Cruise Lines Recruiting Agency, Training Manager
Provide and responsible for designing and constructing overall learning-teaching to prepare the students for cruise lines crew. Designing the materials, technique and method as well as developing the learning-teaching process, instruments and sites.

10/2010 – 1/2012
Tourism Academy Yogyakarta, Marine Hotel Instructor
Yogyakarta, Indonesia
•Provide teaching activities of constructing the instructional design and teaching prospective students
to ensure marine hotel knowledge and capabilities for hotel operation, orderly attractive learning-
teaching process for working as hotelier.

11/2008 – 1/2010
Hotel Operation, Floor Manager/Supervisor, Carnival Cruise Lines, Miami Florida, USA
•Supervise work activities of cleaning personnel to ensure clean, orderly attractive staterooms on
board the ship.
•Commit with the SMS procedures relating to the Housekeeping Department.
•Foresee and upkeep the housekeeping area meet with all USPH regulation as set out in the VSP
Manual.

11/2003 – 7/2007
Hotel Operation, Assistant Stateroom Steward
Carnival Cruise Lines, Miami Florida, US
•Responsible for ensuring quality housekeeping service and high standards of cleanliness in all areas, as per company guidelines.

11/2003 – 2004
Hotel Operation, Laundry Attendant
Carnival Cruise Lines, Miami Florida, US
•Working in concert with our Housekeeping Department, responsible for providing an efficient laundry
service for our guests and crew.
•24-hour operation fulfills all on-board laundry needs including all bed linen, towels, restaurant linen
and staff uniforms.

2001 – 2002
Hotel Operation, Casual Worker
Radisson Hotel, Yogyakarta, Indonesia
•Working as a casual worker for Housekeeping Department then continued by Restaurant Service,
responsible for providing an efficient departmental service for our guests.
•Fulfills to support all the operation in the housekeeping department; public area and guest area
including cabins.
•Support the F&B service, operating as an attendant either for room service or restaurants.

1991 – 2000
Karismasindo Yogyakarta, English Translator
Samirono, Yogyakarta, Indonesia
•Working as a professional English translator for various disciplines of knowledge.
•Has ability to fast and accurate typing for ensuring the editing result.

2003 – 2004
Junior High School Teacher, English Teacher
SMP Bhakti Karya Pituruh, Purworejo Jateng, Indonesia
•Working as a professional English teacher for Junior High School, responsible for bringing up and
educating the teenagers for English as a foreign language.
•Pioneering for the 1994 new curriculum of teaching English based on the communicative approach.

Education
CPR/AED & Current First Aid Certification
Carnival Cruise Lines, Tampa Florida, USA (2008)

Quality Housekeeping College
Carnival Cruise Lines, MS Inspiration, Tampa Florida, USA (2008)

Carnival College of Management
Carnival Cruise Lines, MS Inspiration, Tampa Florida, USA (2008)

Web Building and Word Processing, Computer Course
Carnival Cruise Lines, Crew Training Center, Miami Florida, USA (2004)

Crowd Management Training
Carnival Cruise Lines, Crew Training Center, Miami Florida (2004)

Floating Hotel Course
Wisata Bahari, Yogyakarta (2002)

Associate Degree on Marketing Management, Economic Department
Gadjah Mada University, Yogyakarta (2000)

English Department, Teacher Training Faculty
Sanata Dharma University, Mrican, Yogyakarta (1990-1993)

English Extension Course
Sanata Dharma University, Yogyakarta (1988-1989)

References:
1. Henry Deroza, Executive Officer, Hotel Director, Carnival Cruise Lines, Miami Florida USA,
305.599.2600
2. Stephen Chastney, Executive Officer, Hotel Director, Carnival Cruise Lines, Miami Florida USA,
305.599.2600