MemoQ offline still looks for online resources
Thread poster: GiorgioAnselmi
GiorgioAnselmi
GiorgioAnselmi
Italy
Local time: 05:00
English to Italian
May 8, 2022

Hello everyone, I'm using MemoQ 9.7.6 and I get this issue where the program tries to access online resources even while working offline.

The company I'm working for has a scheduled weekend maintenance for its servers, so I synced all the TMs and I'm using a local version of the TB. I selected Manual sync and, as someone else advised in the past in a similar issue thread, checked all the other resources (TMs, TBs, Muses, LiveDocs and even stuff like auto-translation, segmentation ru
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Hello everyone, I'm using MemoQ 9.7.6 and I get this issue where the program tries to access online resources even while working offline.

The company I'm working for has a scheduled weekend maintenance for its servers, so I synced all the TMs and I'm using a local version of the TB. I selected Manual sync and, as someone else advised in the past in a similar issue thread, checked all the other resources (TMs, TBs, Muses, LiveDocs and even stuff like auto-translation, segmentation rules, etc. It's all local.

Yet it still tries to access the server, specifically for TBs.





This is the TB tab, only ONE local TB is selected.



This is the error I get. It's still trying to access some online TB.

The problem is that, while looking for the online resources, MemoQ freezes completely, sometimes for several minutes. The only solution is to disconnect the computer entirely, which as you can guess, is not ideal, considering I need to search for stuff, sometimes.

Anyone got a similar issue?
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Stepan Konev
Stepan Konev  Identity Verified
Russian Federation
Local time: 06:00
English to Russian
My Computer May 8, 2022

As far as I know the synchronization features are not available when offline. Make sure that you have switched from your client's domain to My Computer (select it from the dropdown list and click the check mark).2022-05-08_1634051

 
GiorgioAnselmi
GiorgioAnselmi
Italy
Local time: 05:00
English to Italian
TOPIC STARTER
Project was already local May 11, 2022

Thanks. I did, though, as I always download a local copy of a project. I think I wouldn't be able to work offline, if I didn't.

 
Stepan Konev
Stepan Konev  Identity Verified
Russian Federation
Local time: 06:00
English to Russian
Register local May 11, 2022

Try to remove it and then right-click anywhere in the Term bases pane and select 'Register local'.
Also, can you share a screenshot of your entire 'Term bases' window?

[Edited at 2022-05-11 15:55 GMT]


 
Philippe Noth
Philippe Noth  Identity Verified
Switzerland
Local time: 05:00
Member (2015)
German to French
+ ...
Thanks for the tip Apr 30

Stepan Konev wrote:

As far as I know the synchronization features are not available when offline. Make sure that you have switched from your client's domain to My Computer (select it from the dropdown list and click the check mark).

Thanks Stepan for this (old) info about My Computer. It is still valid today.
MemoQ was driving me crazy with its ungraceful handling of server problems – freezing for minutes. I was starting to hate it since I usually work with offline tools like Trados and the Phrase editor.
Philippe


 


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MemoQ offline still looks for online resources






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