Wai-Yin KWOK (asker) Nov 26, 2008:

oh I didn't notice it's my sentence which aroused your confusion...sorry, I should pay more attention to my wordings next time when I ask a question...but you know, after you spend couple of hours translating the same document, your brain is more or less blocked up! Thanks a lot anyways! I think 寄存维修 is the correct term. ：)

Adsion Liu Nov 26, 2008:

This is what almost all the Car Maintenance Garages can offer, unless they don't actually have enough space for the "DROP-OFF"...

Adsion Liu Nov 26, 2008:

這是你壞車時經銷商提供的**一種服務**，PICK UP......这是您提供的吧：-）
按所给英文看，应该是指“将车寄存维修”，可简称“车辆寄修”。以与“等待修好后随即开走”。希望有用。 You can see now why I insisted to ask you for the source text when asking a question. Sorry, Im in the university information room, not convenient to type in Zh

Wai-Yin KWOK (asker) Nov 26, 2008:

其實我並沒特意想表明這是一種(特別)服務，drop-off只是顧客修理車子時的一個"程序"，而問卷是要知道客人是否滿意經銷商在這程序的表現。

Wai-Yin KWOK (asker) Nov 26, 2008:

英文原句就是 "SCREEN 3 – Appointment & Drop Off"，這是問卷的title，而問題就如以下：

1) Using the scale below where 10 is best, how would you rate your vehicle check-in and drop-off experience?

For each statement please tell us if you agree or disagree.

I was greeted in a prompt and professional manner.
My consultant took the time necessary to fully understand my repair or maintenance needs.
I was given an estimate as to when my vehicle would be ready or when I would receive an update.
I was given a price estimate
[INSERT DEALER] was prepared for my arrival.
I was offered some form of alternate transportation.

Adsion Liu Nov 26, 2008:

常识 从汽修行业现状和常识讲，把车放在车行进行维修和修好后去取不是一种（特别）服务，而上门取送车才是。各位以为呢？

Adsion Liu Nov 26, 2008:

Wai-yin，这是你的推测。为何不给出英文原句？注意：从汽修行业现状和常识讲，把车放在车行进行维修和修好后去取不是一种（特别）服务，而上门取送车才是。各位以为呢？

Wai-Yin KWOK (asker) Nov 26, 2008:

引起混淆，真不好意思。。。我自己推測drop-off是指客人壞車時就把他的車drop-off留下經銷商處修理，所以<上門收車>未必是完全準確，我只想看看大家有沒有一個更好的詞彙來代替<留下車輛>，<丟下車輛>之類，這樣清楚嗎？謝謝了!

Adsion Liu Nov 26, 2008:

能否請在提問時提供詳盡的信息，至少把問句和回答給完整呢？這樣我們才好更准確地回答和判斷。謝謝!