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- Business/Commerce (general)
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- Por oposição ao Front Office, o Back Office reúne a parte do sistema de informação com a qual o utilizador final (interno ou externo à empresa) não tem contacto. Podem ser bases de dados, sistemas transaccionais, processos de tratamento interno das aplicações de gestão e ferramentas ligadas ao CRM (ver CRM) -, bem como todas as aplicações que não necessitem da intervenção do utilizador final. econogloss - by Joao Albuquerque (X)
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- "No back office grande parte das atividades executadas pela empresa ocorrem dentro da empresa. Por exemplo, os departamentos de informática, contabilidade e recursos humanos." - Wikipedia
by Joao Albuquerque (X) - Related KudoZ question
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- Business/Commerce (general)
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- Business/Commerce (general)
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- v bance jsme nepřekládali, často se používá anglický termín.
Jsou to takové činnosti firmy/banky apod., při nichž nedochází ke kontaktu se zákazníkem. Own research - by Zuzana Sucha
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- Konzultanti společnosti Logica nejprve zmapovali procesy všech back-office oddělení korporátního bankovnictví (administrace půjček, služby zákazníkům, platební styk apod.), vytvořili procesní mapy a zmapovali požadavky na podpůrnou IT infrastrukturu - www.logica.cz
by Zuzana Sucha - Related KudoZ question
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