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Error when trying to open alignment file
Автор темы: Samuel Murray
Samuel Murray
Samuel Murray  Identity Verified
Нидерланды
Local time: 13:14
Член ProZ.com c 2006
английский => африкаанс
+ ...
Dec 14, 2022

Hello everyone

A client sent me an alignment checking job, i.e. I have to open a bunch of SDLALIGN files and check that they're aligned correctly. I was able to open and check 3 files, but then Trados started giving me the following error message when I try to open such a file:

error message

In addition, I'm then unable to close Trados (I get the "Object reference not set to an instance of an object" error message), so then I have to use a task manager app to close Trados.

Rebooting the computer doesn't fix this -- I'm now unable to open any SDLALIGN files, even ones that I have previously been able to open.

Got any ideas?
Trados 2022, Windows 10
 
Roy Oestensen
Roy Oestensen  Identity Verified
Дания
Local time: 13:14
Член ProZ.com c 2010
английский => норвежский (букмол)
+ ...
Try to repair or reinstall Studio Dec 14, 2022

Samuel Murray wrote:
A client sent me an alignment checking job, i.e. I have to open a bunch of SDLALIGN files and check that they're aligned correctly. I was able to open and check 3 files, but then Trados started giving me the following error message when I try to open such a file:

error message

In addition, I'm then unable to close Trados (I get the "Object reference not set to an instance of an object" error message), so then I have to use a task manager app to close Trados.

Rebooting the computer doesn't fix this -- I'm now unable to open any SDLALIGN files, even ones that I have previously been able to open.

Got any ideas?
Trados 2022, Windows 10


I could not say what exactly is wrong, but you may want to try repairing the installation. Some setting has clearly been upset. Also, just in case, you may want to run a deep virus check on your system, in case you have got some malware into your system for some reason.

And perhaps you may want to check that the job was legitimate? It could happen that it was not your client who sent the files, but some fraud. Just a thought.

Roy
 
Christian Schaller
Christian Schaller  Identity Verified
Германия
Local time: 13:14
английский => немецкий
Source file problem Dec 14, 2022

I have never seen this error message before, but knowing Trados Studio I would consider it a possibility that there is a problem with the source files that cannot be solved within Studio, but only within the original files. Unfortunately, it's impossible to really tell if this is indeed the case without actually having access to the source files.
 


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Error when trying to open alignment file







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