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Name displayed in Remoto
Thread poster: Geneviève Granger
Geneviève Granger
Geneviève Granger  Identity Verified
Germany
Local time: 07:13
German to French
+ ...
Jul 13

Hello,

My profile was transferred to the Remoto platform. So far, so good, but I'm encountering a conversion error for the è character in my first name, which appears in various places (profile, client reviews...).

I found no possibility to correct this error in my profile name. Can somebody point me to where that can happen?

Thanks in advance,
Geneviève
 
Andrea Capuselli
Andrea Capuselli
Local time: 02:13
SITE STAFF
SITE LOCALIZER
Thanks for reporting this —I'm referring it to the dev team Jul 13

Hi, Geneviève,

Thanks for reporting this! It looks like your name is correctly stored, and the issue appears at the point of display. I'm referring it to the dev team, who can look into this issue with encoding. Thank you for your patience!
 


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