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One client wants to pay less what was agreed before starting the task. Thread poster: Md. Tanjimul Islam Jiban
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Hi,
One of my clients wants to pay less what was agreed before starting the task. What can I do? How Proz can help me?
Any suggestions?
Thanks in advance.
Regards,
Jiban
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jyuan_us 
United States
Local time: 00:29
Member (2005)
English to Chinese
+ ...
| What is the reason for them to do so? | Aug 4, 2016 |
jiban wrote:
Hi,
One of my clients wants to pay less what was agreed before starting the task. What can I do? How Proz can help me?
Any suggestions?
Thanks in advance.
Regards,
Jiban
Without understanding the reason, I don't think anyone could provide an effective solution.
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Md. Tanjimul Islam Jiban
Bangladesh
Local time: 11:29
Member (2015)
English to Bengali
+ ...
TOPIC STARTER SITE LOCALIZER | The client was lack of attention! | Aug 4, 2016 |
The client said:
"I can't pay the rate of 0.XXX knowing that the agency I have been using for the last 4 years were willing to do for 0.XXX USD. I am lack of attention as I am going through chemotherapy and simply didn't see the quote. I am loosing a lot of money because I gave the project to you. I am sorry, I can't. "
[Edited at 2016-08-04 20:04 GMT]
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Sheila Wilson
Spain
Local time: 05:29
Member (2007)
English
+ ...
| Another two questions | Aug 4, 2016 |
1) Which of your language pairs was it in?
2) What was the word count (approx)?
Sorry, I just thought of another:
3) Have you ever worked for this client before)
[Edited at 2016-08-04 19:59 GMT]
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Sheila Wilson
Spain
Local time: 05:29
Member (2007)
English
+ ...
| Another two questions | Aug 4, 2016 |
1) Which of your language pairs was it in?
2) What was the word count (approx)?
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Md. Tanjimul Islam Jiban
Bangladesh
Local time: 11:29
Member (2015)
English to Bengali
+ ...
TOPIC STARTER SITE LOCALIZER | Language Pair | Aug 4, 2016 |
The woking language pair is English to Bengali.
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Md. Tanjimul Islam Jiban
Bangladesh
Local time: 11:29
Member (2015)
English to Bengali
+ ...
TOPIC STARTER SITE LOCALIZER | Language Pair | Aug 4, 2016 |
Hi Sheila,
1) The working language pair is English to Bengali.
2) Word count (approx): 8,500
3) No, this is the first time I've worked for this client.
Thanks.
[Edited at 2016-08-04 20:03 GMT]
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Natalie
Poland
Local time: 06:29
Member (2002)
English to Russian
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MODERATOR SITE LOCALIZER | Outsourcer "going through chemotherapy" is clearly a scammer | Aug 4, 2016 |
Where did you get this job?
Was it through ProZ.com or another website?
Did you check the outsourcer's information BEFORE accepting the job?
Does the outsourcer have VERIFYABLE contact details or just a Gmail address?
[Edited at 2016-08-04 20:07 GMT]
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Md. Tanjimul Islam Jiban
Bangladesh
Local time: 11:29
Member (2015)
English to Bengali
+ ...
TOPIC STARTER SITE LOCALIZER | ProZ.com Outsourcer. | Aug 4, 2016 |
Natalie wrote:
Where did you get this job?
Was it through ProZ.com or another website?
Did you check the outsourcer's information BEFORE accepting the job?
Does the outsourcer have VERIFYABLE contact details or just a Gmail address?
[Edited at 2016-08-04 20:07 GMT]
Hi Natalie,
Yes, I've received that job from Proz.com.
Yes, all information are checked before the client sends me the task. Because I have quoted at Proz.com for that job.
The outsource have used their yahoo address to contact with me. But I have proof of the Notes on Proz.com.
Thanks.
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Natalie
Poland
Local time: 06:29
Member (2002)
English to Russian
+ ...
MODERATOR SITE LOCALIZER |
Md. Tanjimul Islam Jiban
Bangladesh
Local time: 11:29
Member (2015)
English to Bengali
+ ...
TOPIC STARTER SITE LOCALIZER
Thanks for the solutions.
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Sheila Wilson
Spain
Local time: 05:29
Member (2007)
English
+ ...
| I'm afraid you put too much faith in the site | Aug 4, 2016 |
jiban wrote:
Natalie wrote:
Where did you get this job?
Was it through ProZ.com or another website?
Did you check the outsourcer's information BEFORE accepting the job?
Does the outsourcer have VERIFYABLE contact details or just a Gmail address?
Yes, I've received that job from Proz.com.
Yes, all information are checked before the client sends me the task. Because I have quoted at Proz.com for that job.
The outsource have used their yahoo address to contact with me. But I have proof of the Notes on Proz.com.
I'm afraid that a job poster on ProZ.com has probably had little checking by staff. If this is the first time they've posted a job, and particularly if they only just set up their profile here, it could be a scammer. We're responsible for our own due diligence and can't expect ProZ.com to do it for us. Do you have a postal address? I don't want you to repeat it here, but if you don't have that then there's precious little you can do to ensure you get your money through the legal system.
One thing you should do straight away is to do some Google searches for them. Type in the agency name along with the word "scam". See what comes up, then try the same search using the contact name, and again with the email address. Hopefully you'll find nothing of any interest. Did you find the agency's website on the Internet? How about entries on the Blue Board here and on similar listings? An agency with a good, or bad, reputation will normally appear in all sorts of places, although a lack of online presence doesn't have to ring alarm bells if it's a new agency. You should also find out where the IP address is located in the world and see it if matches the client's story.
I know that prices in your part of the world are likely to be lower than in mine. However, have you seen the community rate for this pair here on ProZ.com? It's here: http://search.proz.com/employers/rates and it's USD 0.07-0.10 per word. What you were asking is so far adrift from that that you're attracting only the bottom feeders and the outright scammers. That's why I asked which pair it was, as the agency would certainly have had to add the cost of a native English reviser had it been the reverse pair. But the rate they're proposing for "into Bengali" is just ridiculous. Your client has spoken about their client being another agency. I imagine it's likely then that they add absolutely no value at all - they're just a broker. Maybe their client is just another broker, taking money for doing nothing. Frankly, it's a recipe for disaster. If you were to double or even triple your rate then you'd be working with an agency who is in direct contact with the end client, or maybe even working with the end client directly. Only then do you start being valued as a professional; and when that happens the risk of being scammed diminishes considerably.
But that isn't going to help here. If it's a one-person agency it's possibly a true story, although as Natalie says it is one that's often associated with scammers. If it is true, you have to decide what to do for the best. Perhaps they will (more or less willingly) pay somewhere between their rate and the one you expected. Only you can decide if that's enough to make you turn the page and put it down to experience. If you insist on the full amount, maybe they'll pay in the end. Or maybe they'll refuse to pay anything. Would you be able to easily sue them? I don't know how that works in your part of the world.
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Md. Tanjimul Islam Jiban
Bangladesh
Local time: 11:29
Member (2015)
English to Bengali
+ ...
TOPIC STARTER SITE LOCALIZER | Thanks for your help! | Aug 4, 2016 |
Hi Sheila,
Thank you very much for your time!
Do you have a postal address?
Yes, I have. As the client's data have on Blueboard.
Also thanks for the tips about pricing. I'll keep that in mind.
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Michael Newton
United States
Local time: 00:29
Japanese to English
+ ...
If you agree to the new rate, you will most likely have another surprise when it comes time for her to pay.
Wish her luck with her "chemotherapy" and move on.
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Md. Tanjimul Islam Jiban
Bangladesh
Local time: 11:29
Member (2015)
English to Bengali
+ ...
TOPIC STARTER SITE LOCALIZER
Thanks Sheila, Natalie, Michael and jyuan for your suggestions and valuable time.
Proz staff have contacted me. The issue hasn't solved yet. I'll keep you posted about the update.
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