Pronto Translations Exposes AI Flaws, Underscores Need for Professional Linguists

By: Ana Moirano

NEW YORK, NY, November 18, 2024 (EZ Newswire) — Pronto Translations, a leading translation service in New York, has been integrating generative AI technology such as ChatGPT into its workflows for the past 18 months to support its translation processes. 

Following the initial report issued last April, which detailed common AI errors, continuous enhancements in deploying AI have necessitated an update due to the emergence of further drawbacks that impact AI translation processes. Despite ongoing improvements to AI engines, experiences at Pronto Translations confirm that while AI technologies like ChatGPT can assist with translation efforts, they are not capable of replacing human translators. Effective translation requires a collaborative approach between AI tools and skilled linguists. Below are the 10 most critical reasons identified by Pronto Translations:

  1. Mistranslation Risks: ChatGPT generally excels more than many other machine translation tools in identifying the correct contexts for meanings. However, significant errors have been observed, such as confusing “nuts” meant for vehicle assembly with edible nuts, or misidentifying a washer as a laundry appliance in a car maintenance manual. These errors underscore the risks involved in relying solely on AI for translation.
  2. Fabrication of Information: ChatGPT can occasionally generate inaccurate content, especially when dealing with less familiar or obscure terms and concepts. While it handles well-known information from its training data competently, it struggles in areas where the data is scant or the terms are not widely recognized. In such instances, ChatGPT may make educated guesses, leading to translations that are not only imprecise but also potentially misleading. This is particularly problematic in technical or specialized texts where each term has specific and significant implications.

Source: Reuters

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