I have experience as a Human Resources Manager by designing
and developing recruitment processes as well as supervision, control and
development of labor benefits programs, preparation and execution of payroll. I
also so do analysis, elaboration of function manuals, organizational charts and
workforce structuring. I also have extensive experience in labor law related to
the elaboration of collective agreements, creation of work contracts,
conducting legal proceedings in Judicial Courts, and the Labor Ministry. I also
have experience as a Performance Coach and Quality Assurance Analyst and customer
service team Supervisor in outsourcing companies as well as plenty of
experience in Root Cause Analysis, KPI Analysis and Action Plan Follow Up. I
also do live interpretation and document translation for technical, legal,
formal, and non-formal documentation. I also do transcriptions, proofreading,
and edition in a wide arrange of subjects.