Dec 2023 - Doherty
Hungary Kft
Quality
manager
Jan 2023 – July 2023 Csaba
Metál Zrt.
Quality
engineer
Handling of customer complaints:
- investigating customer claims using root cause definining methods
(5Why, Ishikawa, brain storming sessions)
- contributing to the implementation of corrective
actions
- composing 8D reports in English
- providing high level customer service and establishing fruitful
partnership with new associates at customer sites
- supporting the auditors at the yearly IATF qualifying
system audits
- giving a hand in solving problems related to
running projects
- coordinating, and moderating the activities of the multidisciplinar
problem solving team
June 2022 – Jan 2023 Hirschmann
Car Communication Kft.
Customer
quality assurance
Handling of customer
complaints
2021- Self-employed
translator and English exam trainer
2015-2021 Csaba Metál Zrt.
Quality Assurance
assistant
Handling of customer complaints:
- investigating customer claims using root cause definining methods
(5Why, Ishikawa, brain storming sessions)
- contributing to the implementation of corrective
actions
- composing 8D reports in English
- providing high level customer service and establishing fruitful
partnership with new associates at customer sites
- supporting the auditors at the yearly IATF qualifying
system audits
Education
2020-2021 University of
Miskolc Faculty of Humanities and Social Sciences
Translation in the Social Sciences and
Economics
2016-2020 University
of Szeged Faculty of Humanities and Social Sciences
Philologist in English Studies
2014-2017 Szent
István University
Economist Assistant, Logistics
1990-1994 Nr.636
Industrial High School
Metal Cutter (turning,
milling)
Other skills
Outstanding level of
vocabulary in technical context, such as, machining technology, automotive
industry, high-pressure die casting technology; this knowledge is based on
personal experience.
Outstanding level of vocabulary in technical
context, such as, machining technology, automotive industry, high-pressure die
casting technology; this knowledge is based on personal experience.