Group discussion	SDL Trados Customer Experience Desk	Time: 10:55 to 17:00
Presentation	SDL Trados Studio 2015 – an introduction to the SDL Language Platform and SDL Trados Studio 2015	Time: 11:10 to 12:00
Presentation	SDL Trados Studio 2015 for beginners – how to get started!	Time: 12:05 to 13:00
Presentation	SDL Trados Studio 2015 – Your productivity, our technology	Time: 13:10 to 14:00
Presentation	SDL Trados Studio 2015 – Quality features in focus	Time: 14:05 to 14:50
Presentation	SDL Trados Studio 2015 – Personalizing Studio – Your Studio, your way	Time: 14:55 to 15:35
Panel	SDL Trados Studio 2015 – Q&A Live Panel	Time: 15:45 to 16:25
On-demand presentation	An overview of SDL Trados Studio 2015	Time: 09:00 to 09:05
On-demand presentation	Translating a single document in SDL Trados Studio 2015	Time: 09:05 to 09:10

Good and pretty interesting conference

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Excellent, informative event for a wide audience. The talks were evenly spaced at a reasonably fast pace but with intelligible, soft-spoken speakers who kept the listeners/viewers attention all the while. Looking forward to the new, updated products/tools of the trade. Thanks for a swell meeting of the minds. and free at that. Thank you. Thank you. Thank you.

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Unfortunetly there is no Certificates from Proz for this event

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Interesting and useful presentations.

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A great opportunity to see new and old features of this excellent software. Thanks Proz!

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It was really a very interesting conference which provided us with sufficient data concerning SDL trados. The event was really technical and informative. It makes us aware of all details concerning Trados software. Thank so much for this fruitful event.

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Time	From	To	Content
14:38 Jun 26, 2014	POROSDOS: 1938478	All	THANKS. WHEN YOU BUY THE SOFTWARE WHAT CUSTOMER SERVICE SUPPORT COMES WITH IT AND FOR HOW LONG? IS THERE AN EXTRA COST FOR THE SUPPORT AND HOW ABOUT TECHNICAL SUPPORT?
14:39 Jun 26, 2014	POROSDOS: 1938478	All	IS THE SUPPORT 24/7?
14:39 Jun 26, 2014	Roger Marshall: 1630643	All	thanks
14:40 Jun 26, 2014	SDL SteveBarlow: 1649755	All	No problem, My apologies for not being able to assist you directly.
14:40 Jun 26, 2014	SDL_Steve: 1242940	All	@Porosdos Support is available and the cost is dependent on your particular version
14:41 Jun 26, 2014	SDL_Steve: 1242940	All	Support depending on the level is either within one business dasy or 4 business hours depending on the level you take
14:41 Jun 26, 2014	SDL_Guillaume: 1660157	All	@Malang-The TMs arestored on your desktop
14:42 Jun 26, 2014	SDL_Guillaume: 1660157	All	are stored
14:42 Jun 26, 2014	SDL_Guillaume: 1660157	All	Welome Marcos
14:43 Jun 26, 2014	SDL_Guillaume: 1660157	All	Welcome Kenji
14:43 Jun 26, 2014	Marcos Cardenas: 1919683	All	Thanks
14:43 Jun 26, 2014	SDL_Guillaume: 1660157	All	please feel free to ask any question you may have
14:44 Jun 26, 2014	POROSDOS: 1938478	All	DO YOU GET ANY SUPPORT RIGHT AWAY ONCE YOU BUY FREELANCE AND FOR HOW LONG FREE? AND WHAT IS THE COST AFTERWARDS?
14:44 Jun 26, 2014	SDL_Steve: 1242940	All	@Porosdos- Support is available immediately after its paid and is valid for one year
14:45 Jun 26, 2014	SDL_Steve: 1242940	All	You have the option of renewing each year.
14:45 Jun 26, 2014	SDL_Steve: 1242940	All	PSMA is calculated at ca. 20% of list price
14:45 Jun 26, 2014	SDL_Steve: 1242940	All	per year.
14:46 Jun 26, 2014	Marcos Cardenas: 1919683	All	I would like to know if you have solved the issue with Java when you update it.
14:46 Jun 26, 2014	SDL_Guillaume: 1660157	All	Welcome Nadia
14:46 Jun 26, 2014	POROSDOS: 1938478	All	SO YOU DON'T GET SUPPORT JUST FOR PAYING FOR THE SOFTWARE . LIKE THE SUPPORT YOU GET ON SOME OTHER SOFTWARE PRODUCTS LIKE 30/60/90 DAY FREE SUPPORT.
14:47 Jun 26, 2014	Marcos Cardenas: 1919683	All	It's been a common problem encountered by many of us.
14:48 Jun 26, 2014	SDL_Steve: 1242940	All	@Marcos-Thank you for asking about Java.
14:48 Jun 26, 2014	SDL_Guillaume: 1660157	All	Welcome Bianca
14:48 Jun 26, 2014	Roger Marshall: 1630643	All	I agree with this
14:48 Jun 26, 2014	Roger Marshall: 1630643	All	I think support should be available free of charge for such expensive software